FAQ & Help

Humble Original is designed in the Netherlands by a team of skilled individuals we have known for years and built a close relationship with. Together we strive to serve you and the planet in the most responsible way.

The best way to contact us is by email at Info@humbleclothing.com. Please note that we reply to emails from Monday to Friday as quickly as possible.

We accept Visa, Mastercard, Maestro, American Express, Shop Pay, Apple Pay, Google Pay, Bancontact, iDEAL, PayPal and Klarna.

We ship to the following countries: Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Porugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom and the United States.

Once your order has been shipped you will receive an email with the tracking number. Don’t worry if it takes a few hours for the number to become valid, that’s totally normal.

We offer customers 90 days to fall in love with their purchase. If it’s not a match, you will find information on how to process your return at Returns within the Need Help? - section at the bottom of our website.

You will find information on how to process your return at Returns within the Need Help? - section at the bottom of our website.

If your order was damaged or defective, please send a photo, your order number, and description to Humbleoriginalclothing@gmail.com so we can help resolve the issue.

We offer free returns. You will find more information on how to process your return at Returns within the Need Help? - section at the bottom of our website.

Once we have received your package and processed your return you will receive an email notification. Your refund will be refunded to the original payment method used when placing the order. Please note it can take up to 14 business days before you can see the transaction on your bank account.

Items bought in person must be returned to its original purchase location, not online. You’ll have to check with your retailer for their individual return policies.

Sorry, what happens online stays online. It’s not possible to get a refund from a store if you purchased an item through our webshop. However, you can make an exchange with any of their in-stock items.

Unfortunately, we do not offer online exchanges at this time. Instead, we recommend for you to return the unwanted item and place a new order for the replacement.

Sure thing, just remember that the money will go back to the original card used for payment.

A confirmation email will be sent to your email within a few minutes of purchase. If you do not receive one, please contact us.

Unfortunately, all orders are final, and edits or cancellations cannot occur. We strive to process all orders as soon as ordered.

Very rarely do we have to cancel an order if the stock level was shown incorrectly at the time of purchase. If this happens we’ll email you right away with the update.

Sorry about that! We only produce what we think we’ll need to avoid waste and overproduction. Unfortunately, that means that some items temporarily go out of stock, but no biggie, we’re constantly restocking. Remember that you can always sign up to be notified when a product is back in stock by selecting “notify me when available” on each item’s product page.

You betcha! We believe in high-quality products that will last a very long time - that’s why we offer a 365 days guarantee.

Nope. Our products are for consumers only. Please do not use the site to purchase products for re-sale or export. If we suspect anyone intends to resell our products, we reserve the right to cancel the order.

By submitting your info, you agree to send it to Humble Original who will process and use it according to our Privacy Policy located at the bottom of our website.